My account was banned . The reason was : “Using other programms etc.”. But I didn’t used any programms or scripts,I donated without any other programms and now I have ban on a year!!! Only one question- WHY? Technical support don’t answering me. I don’t know what to do.

Very worrisome this post!

Same here!

I have been playing for months. Today, I got banned. Support does not answer at all.

The only thing I did differently was that today I logged on using Bluestacks, so I can play from my desktop.

Months of playtime, lost. 365d ban for absolutely no reason...

I can't find anywhere to appeal the ban or anything....

Vamos denunciar essa empresa para a Play Store.

Same here....

Banned for no reason as well. Never cheated, maybe I didn't spend $20,000 like others is why.

i don't understand either. I try to use Bluestacks once but it was so slow i played with it about 5 min. I used the "quit tiles" bug with Lohar before it was fixed. I don't think either of these actions merit a ban...

https://play.google.com/store/account/orderhistory

you can have your money back from the last month. I just get refund

Chris40 wrote:

i don't understand either. I try to use Bluestacks once but it was so slow i played with it about 5 min. I used the "quit tiles" bug with Lohar before it was fixed. I don't think either of these actions merit a ban...

https://play.google.com/store/account/orderhistory

you can have your money back from the last month. I just get refund

Thanks, I will try this, really faint without any customer service.

To day they banned my child account that he played with me through bluestacks.

He is like level 8 and does not have more than 100k resources with him. Lilith reason was "botting or using scripts".

Get your shit together. Your anti-cheat detection is garbage.

I just dont get when im just new here and just downloaded the game im already banned. Whats worst is theres already frech messages on my game chat.. and no gm replying on the chat both fb messenger and game messenger..