Hi, I play in the merged realm 64.
I was TOP3 in the previous fast cleear event, that ended 02/04/2018.
I was the third player to get 11sec in my realm for fastclearing 10star lv15 human troops. I spent few hours to get that time, and some exp cards and stat cards to strengthen my hero. I was happy to get the guaranteed magic trinklet, since i knew no one will be able to get 10sec.
Yesterday, I migrated to Orange, And then I noticed my raking dropped from top3 to TOP6!!!!! My realm had 6 players who got 11second, and once i moved, I was at the lowest rank of the players who got 11sec.
Also, the player who moved from top4 to top3 because i was demoted from top3 to top6 also acknowledges the fact that i got moved on the leader board.
In game support is avoiding any reasonable solution to me. All i want is the guarantee Magic trinklet. If not i am going to use this bug to demand a full refund. And I spent quite some money in this game. It might be a good time to quit this game and stop spending money into it, anyways i was getting tired of the game for other reasons.