TeeJ
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Game crash

Tue Oct 23, 2018 11:58 pm

When selecting character - settings, the game now crashes making it impossible to switch between characters.
This crash also occurs when selecting expeditions.

I have switch from wifi to data with no change.
I have reinstalled the app with no change.

I am playing on Samsung Galaxy s9.
 
ZombieElf
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Re: Game crash

Wed Oct 24, 2018 7:25 am

Hi TeeJ...LOL
Mine too, lucky i can change to main acct. If not im died
 
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Tylerzalio
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Re: Game crash

Wed Oct 24, 2018 8:17 am

Hey could you provide me with some extra information about what happens when you're game crashes!

I will forward this to the relevant people.

- Tylerzalio
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TeeJ
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Re: Game crash

Wed Oct 24, 2018 8:48 am

What happens is when I select character or expeditions the app stops working. The game closes and I get a pop up say "Rise of Civilizations has stopped working".

So I am unable to switch characters or do anything with expeditions.

This is not isolated. K20 kingdom chat is full of people experiencing the same issue.

Going on 12 hours now. With no indication this is getting looked at.
 
sambo
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Re: Game crash

Wed Oct 24, 2018 11:06 am

I jumped into my account that is on Kingdom 20 and now I cannot leave I am trapped no matter what I try to do I cannot leave I also cannot use the sword thing down the bottom that lets you do the little battles from 1 to whatever number it is both of them will cause the game to shut off immediately I want to return to my other other kingdoms but you cannot leave Kingdom 20 please fix this this is annoying and I really do like this game and want to continue playing it
 
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Tylerzalio
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Re: Game crash

Wed Oct 24, 2018 11:15 am

Thank you for addressing this, I will try my best to make sure the devs become aware of this ASAP.
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Oldwarrior
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Re: Game crash

Wed Oct 24, 2018 11:32 am

Same problem blocked in world 20 last 2 days is not possible that roc team don't want solve this very angry
 
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Tylerzalio
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Re: Game crash

Wed Oct 24, 2018 12:27 pm

Oldwarrior wrote:
Same problem blocked in world 20 last 2 days is not possible that roc team don't want solve this very angry

Did you contact support?
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Jakesaires
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Re: Game crash

Thu Nov 01, 2018 2:39 pm

Literally, had this a few days ago, contacted support but nothing yet.
Pretty much lost my progress, started working again now though.
 
Enx
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Re: Game crash

Mon Jan 28, 2019 12:52 pm

After this game crash issue last Oct 2018, there was an update saying that the devs have fixed the bug re app crashing ang login issues. And yeah i played the game again. But after the Ark of Osiris update, it goes back to same issue of automatically closes that says " Rise of Civilizations has stopped working". And now, i can't login my account. I already deleted and reinstall the game, freed memory spaces to give way to the game. Anybody who can help me with this issue. Thanks.

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