RohirrimX
Squire
Squire
Posts: 1
Joined: Tue Jun 25, 2019 2:59 pm

Account ban

Tue Jun 25, 2019 3:15 pm

My account was banned . The reason was : “Using other programms etc.”. But I didn’t used any programms or scripts,I donated without any other programms and now I have ban on a year!!! Only one question- WHY? Technical support don’t answering me. I don’t know what to do.
 
ThP
Squire
Squire
Posts: 4
Joined: Wed Jan 09, 2019 3:17 pm

Re: Account ban

Tue Jun 25, 2019 5:24 pm

Very worrisome this post!
 
tstark81
Squire
Squire
Posts: 2
Joined: Fri Jun 28, 2019 3:12 pm

Re: Account ban

Fri Jun 28, 2019 3:15 pm

Same here!

I have been playing for months. Today, I got banned. Support does not answer at all.

The only thing I did differently was that today I logged on using Bluestacks, so I can play from my desktop.

Months of playtime, lost. 365d ban for absolutely no reason...

I can't find anywhere to appeal the ban or anything....
 
VitorrCarvalho
Squire
Squire
Posts: 2
Joined: Sat Jun 29, 2019 8:09 am

Re: Account ban

Sat Jun 29, 2019 8:28 am

Vamos denunciar essa empresa para a Play Store.
 
Chris40
Squire
Squire
Posts: 2
Joined: Tue Jul 02, 2019 8:49 am

Re: Account ban

Tue Jul 02, 2019 8:52 am

Same here....
 
Slackerz
Squire
Squire
Posts: 1
Joined: Tue Jul 02, 2019 9:52 am

Re: Account ban

Tue Jul 02, 2019 9:56 am

Banned for no reason as well. Never cheated, maybe I didn't spend $20,000 like others is why.
 
Chris40
Squire
Squire
Posts: 2
Joined: Tue Jul 02, 2019 8:49 am

Re: Account ban

Tue Jul 02, 2019 10:39 am

i don't understand either. I try to use Bluestacks once but it was so slow i played with it about 5 min. I used the "quit tiles" bug with Lohar before it was fixed. I don't think either of these actions merit a ban...

https://play.google.com/store/account/orderhistory

you can have your money back from the last month. I just get refund
 
llaoshi
Squire
Squire
Posts: 3
Joined: Tue Jul 02, 2019 5:39 am

Re: Account ban

Wed Jul 03, 2019 2:43 pm

Chris40 wrote:
i don't understand either. I try to use Bluestacks once but it was so slow i played with it about 5 min. I used the "quit tiles" bug with Lohar before it was fixed. I don't think either of these actions merit a ban...

https://play.google.com/store/account/orderhistory

you can have your money back from the last month. I just get refund


Thanks, I will try this, really faint without any customer service.
 
tstark81
Squire
Squire
Posts: 2
Joined: Fri Jun 28, 2019 3:12 pm

Re: Account ban

Sun Jul 07, 2019 11:55 pm

To day they banned my child account that he played with me through bluestacks.

He is like level 8 and does not have more than 100k resources with him. Lilith reason was "botting or using scripts".

Get your shit together. Your anti-cheat detection is garbage.
 
NyxC
Squire
Squire
Posts: 1
Joined: Mon Jul 08, 2019 9:21 pm

Re: Account ban

Mon Jul 08, 2019 9:24 pm

I just dont get when im just new here and just downloaded the game im already banned. Whats worst is theres already frech messages on my game chat.. and no gm replying on the chat both fb messenger and game messenger..

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