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Event leadrboard ranking BUG!!!!

Posted: Mon Feb 05, 2018 7:43 pm
by tinker
Hi, I play in the merged realm 64.

I was TOP3 in the previous fast cleear event, that ended 02/04/2018.
I was the third player to get 11sec in my realm for fastclearing 10star lv15 human troops. I spent few hours to get that time, and some exp cards and stat cards to strengthen my hero. I was happy to get the guaranteed magic trinklet, since i knew no one will be able to get 10sec.

Yesterday, I migrated to Orange, And then I noticed my raking dropped from top3 to TOP6!!!!! My realm had 6 players who got 11second, and once i moved, I was at the lowest rank of the players who got 11sec.

Also, the player who moved from top4 to top3 because i was demoted from top3 to top6 also acknowledges the fact that i got moved on the leader board.

In game support is avoiding any reasonable solution to me. All i want is the guarantee Magic trinklet. If not i am going to use this bug to demand a full refund. And I spent quite some money in this game. It might be a good time to quit this game and stop spending money into it, anyways i was getting tired of the game for other reasons.

Re: Event leadrboard ranking BUG!!!!

Posted: Mon Feb 05, 2018 10:05 pm
by Chillblaze
There is no individual compensations Thinker... You may want to read lilith and google/apple tos . I'm sure this doesn't fall in any refund category as its not even a purchase. I can predict response : "There will be more events. Good luck in next one commander".

Btw I'm playing there too and can confirm that Thinker was 3rd.

Re: Event leadrboard ranking BUG!!!!

Posted: Mon Feb 05, 2018 10:17 pm
by xLiquidsnake
Can confirm tinker got robbed for 3rd too. Its expected for him to not be in the top 3 for dunwolf because he just migrated there but for the world rankings to change because you migrated is ridiciolous. I think the item should be taken of the person who got 3rd place and given to him for sure.

Re: Event leadrboard ranking BUG!!!!

Posted: Tue Feb 06, 2018 12:41 am
by Chillblaze
We all fell in world rank after migraration due to this bug. We should all get compensation of 300 linari and trinket.

Re: Event leadrboard ranking BUG!!!!

Posted: Wed Feb 07, 2018 1:07 am
by xLiquidsnake
Except you wasnt 3rd.