Ok, so, it happens to me since the patch that we was able to change heroes (1.43?). I tried to send messages to support since then, been more than a month already but all I got was automated messages and after telling my problem and answering those automated questions I get no answer at all, that's why I'm posting here. Tried to uninstall, reinstall, clear cache almost everyday but nothing really works.
Here's what happens: I duel someone, we go to duel screen, I place my formation and I press start. Sometimes I will be stuck with the clock froze even if the countdown is on 40+ seconds (after I press start), sometimes it keep counting until 0. After the duel starts (when the troops are on field) I get stuck on the formation screen for 5 to 10 seconds, while my opponent is casting spells and such. My game speed up the time lost (about 5 to 10 seconds), I see the troops running faster and then I can start playing with my heroes.
It doesn't happen on sieges, only duels.
Anyone else have the same problem or somehow managed to solve it? Very frustrating to not be able to duel on a game all about pvp.