Nazgul
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Posts: 13
Joined: Tue Aug 08, 2017 10:49 pm

Chat Issue

Tue Aug 08, 2017 11:05 pm

I'm having an error in my in-game chat, I cant read or send a message when I'm using my Wi-FI, I usually play using Nox and also the mobile phone and both have this error, to use the chat I need connect the 3g or 4g, I would like to know how to solve this problem ... I play this game more than a month and I have tried several things and no results, does anyone else have this problem?
error.jpg
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Nazgul
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Posts: 13
Joined: Tue Aug 08, 2017 10:49 pm

Re: Chat Issue

Tue Aug 08, 2017 11:31 pm

Sorry about Costumer error, I tryed 2 times on facebook and both the answer was "OK. We'll take note on the chat problem and if you have any other concerns, please do not hesitate to let us know." I just want know if any1 have the same problem and solve it ofc
 
Hisoka
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Posts: 245
Joined: Thu Jul 27, 2017 9:53 pm

Re: Chat Issue

Wed Aug 09, 2017 5:16 am

Try reinstalling the game, the chat will be cleared but it works. Sucks i know
 
Nazgul
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Joined: Tue Aug 08, 2017 10:49 pm

Re: Chat Issue

Wed Aug 09, 2017 5:09 pm

I tryed but didnt solve, I saw anothers players with the same problem
 
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Joined: Wed Jul 26, 2017 12:39 pm
Location: Belgium

Re: Chat Issue

Thu Aug 10, 2017 12:17 pm

That's weird, it should be possible with both of course.
I'm afraid there's not much you can do if support needs to fix this.

Do you have this problem with every wifi ?
 
Nazgul
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Joined: Tue Aug 08, 2017 10:49 pm

Re: Chat Issue

Fri Aug 11, 2017 1:25 am

No, just in Wi-fi of mine house but im trying solve it in mine modem configuration without sucess
 
rezha
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Joined: Fri Dec 01, 2017 10:04 am

Re: Chat Issue

Fri Dec 01, 2017 10:07 am

Screenshot_2017-12-01-10-27-56.png


ya i have same problem to i try evruthing and still same
 
Reh
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Joined: Thu May 03, 2018 8:02 am

Re: Chat Issue

Thu May 03, 2018 8:06 am

Screenshot_20180503-095355.png

I see i have the same problem. its been a year and this problem not fixed. I wont be spending on broken game
 
Magi
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Posts: 15
Joined: Sun Mar 11, 2018 2:38 pm

Re: Chat Issue

Sat May 05, 2018 12:06 am

I played this game since the beginning and the support team NEVER managed to solve the chat issue for me. However I found out why and how to solve it after 9 months of playing this game. There is obviously a network blockage, perhaps due to their network coding or setup.

Just install the “Free VPN” software (available for both iOS and android) and play the game with VPN enabled. It should solve your chat issue. Hope this helps and have fun.

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