Posts: 1
Joined: Tue Jan 14, 2020 7:26 pm

Account reset after update

Tue Jan 14, 2020 7:31 pm

Hello all,

I've been playing since December and just had a game update via the Galaxy appstore. When I log in now, I'm a new player in a different realm. I've written an email to support asking for help but here's the weird thing. I'm still receiving app notifications from my old game. Has anyone had this before and know how to fix it? I'm keen to get logged in before I get zeroed!

Who is online

Users browsing this forum: No registered users and 2 guests