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Account lost

Posted: Tue Jun 19, 2018 8:11 pm
by Doflamingo
Hello there,

Well after restarting my phone i logged on the same ios device and account, installed art of conquest back but when i opened the game the bog surprise...

I was lvl 1 on a new server

I had a lvl 28 stronghold ( 3 month intensiv playing^^)

Bought some goods in game etc

I didnt linked my account, didnt know about that.

Is there any possibility to recover my account. Plz lillith dev help me

Re: Account lost

Posted: Tue Jun 19, 2018 8:47 pm
by Destination
If at all ask the ingame support about that, we here can not help you.

But to warn you, it think it is very unlikely that they can help you with that.

Re: Account lost

Posted: Tue Jun 19, 2018 9:22 pm
by Doflamingo
Destination wrote:
If at all ask the ingame support about that, we here can not help you.

But to warn you, it think it is very unlikely that they can help you with that.


Yeah i tried to reach the ingame support but everytime i try to open the chat between support and i the game crashes. That is why i come here to find help

Re: Account lost

Posted: Wed Jun 20, 2018 8:54 am
by Chillblaze
You can try the facebook page untill support chat is fixed. I too had problems with it but it was suddenly working few days ago. Join the realm and get your old id ... make few screenshots of purchase history.
I never heard of any game that will restore account if you did not bind it....

Re: Account lost

Posted: Thu Jun 21, 2018 9:53 am
by LightStorm
Doflamingo wrote:
Hello there,

Well after restarting my phone i logged on the same ios device and account, installed art of conquest back but when i opened the game the bog surprise...

I was lvl 1 on a new server...


Let me stop you right there.... did you try switching back to your server?