People are exploiting alts, the migration feature was a huge failure that only increased server stagnancy by creating super kingdoms, there is a huge imbalance between paid heroes and non-paid.
And you choose to focus on making it easier for people who are already in late game to cherry pick the best units from each race? How does this encourage new players from starting to play on established servers?
I am unsure about the future of the game when the company is ignoring huge community and meta game problems, and is focusing on releasing teasers that do nothing to actually improve the overall community surrounding the game. So many people I play with are just waiting for our server to die and then say they will not start on another one because of all the mechanics that allowed it to are still in place. Convince us to keep investing our time and money into this game.