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Can't connect to the game

Posted: Thu May 12, 2016 2:15 pm
by Mine
After the new update I can't connect to the game with my main party. The game throws me an error saying there is a new update available and closes. This only happens with server 34/35, for example I have a level 40 party on server 84 and I was able to connect to it with no issue.

I tried deleting and reinstalling the game and using a different connection, it didn't change anything. Several members of the guild I am in on server 35 also report the same issue and that they can't fix it in any way.

http://puu.sh/oPeji/f09b3c918b.jpg

Re: Can't connect to the game

Posted: Thu May 12, 2016 3:27 pm
by hengli
Mine wrote:
After the new update I can't connect to the game with my main party. The game throws me an error saying there is a new update available and closes. This only happens with server 34/35, for example I have a level 40 party on server 84 and I was able to connect to it with no issue.

I tried deleting and reinstalling the game and using a different connection, it didn't change anything. Several members of the guild I am in on server 35 also report the same issue and that they can't fix it in any way.

http://puu.sh/oPeji/f09b3c918b.jpg

Hello Mine! The server 35 has some issues and we are working to fix them. Sorry to make you all wait. Please help us to tell your guild mates that we are solving this problem.

Edit:
Issues fixed! Please try to login again!

Re: Can't connect to the game

Posted: Sun May 24, 2020 12:24 am
by mmoseeker
tried deleting and reinstalling the game and using a different connection

Re: Can't connect to the game

Posted: Mon Jun 01, 2020 9:54 am
by DonnaL
I also can’t do it