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Skin malrath inventory problem

Posted: Fri May 24, 2019 8:23 pm
by Charognard
Hello all. I have skin malrath activated. But i have also skin of malrath in inventory. I can not sell it. possible to delete it?

Re: Skin malrath inventory problem

Posted: Sun May 26, 2019 8:20 pm
by Lady0fTheSun
Wait, so you have two skins for him? One on him and the other one in your bag?

Re: Skin malrath inventory problem

Posted: Sun May 26, 2019 9:52 pm
by Charognard
Yes skin activated. And skin in my bag.(double purchase bonus) i can not sell it and not delete :(

Re: Skin malrath inventory problem

Posted: Sun May 26, 2019 10:00 pm
by Charognard
I bought his skin. and I had another skin in double purchase bonus but it's stuck in my inventory

Re: Skin malrath inventory problem

Posted: Mon May 27, 2019 4:14 am
by Konan
Charognard wrote:
I bought his skin. and I had another skin in double purchase bonus but it's stuck in my inventory

That's not a bug because skins can't delete it, you need contact customer service to see how can help you, this can do it inside the game. Try to ask about exchange for other maybe can give you that present

Re: Skin malrath inventory problem

Posted: Mon May 27, 2019 6:30 am
by Lady0fTheSun
Yeah, contact customer service for this. Let them know what happened and ask what can be done about it.

Re: Skin malrath inventory problem

Posted: Mon May 27, 2019 12:49 pm
by Charognard
ok thanks to you 2. how to contact customer service?

Re: Skin malrath inventory problem

Posted: Mon May 27, 2019 5:05 pm
by Charognard
I found thanks.I just sent them an email.

Re: Skin malrath inventory problem

Posted: Wed May 29, 2019 8:32 pm
by Lady0fTheSun
Oof! Sorry dude, I don't login much here.
Okay that's good. Hopefully that can be fix :)

Re: Skin malrath inventory problem

Posted: Wed May 29, 2019 8:43 pm
by Charognard
yo! no problem I do not connect often too. no answer for the moment