They will reply that it is "just" a visual bug and that the ranking rewards etc was actually applied correctly. How professional though, with every update you get yet another bug.
I mean, institution-wise, this company doesnt have any PMS or Review system or is just a "cash cow"?
In as much as I love the concept of the game and like playing it. I believe that the vision and mission of the Co. is going in the wronf direction with a silent death. Programmers are paid I believe, and I guess there must be testers as well, seems to the Co. has a team which does not synergies or is simply not properly coordinated.