I don't exactly know your definition on complaining, but mine are like this: When a big number of players on forums complain of the same thing again and again. On the old forum there would always be one post where some random guy wrote about how the devs need to improve these rewards. It's a good thing that they implement things that keep you spending, but not in the way it is today. VIP's get too big of an advantage. As a suggestion, You could rather have extra content that were available to buy.
Not just being able to get these huge advantage over non-VIP's. The majority of players in this game are players that don't use money or just a little bit. It's these kind of that should have the most to say, not big time spenders.
What do you think about these benefits?for VIP 10+ (or 13+):
1) possibility to buy 2x each monthly card
2) 50 more diamonds
from the calendar since the first days;VIP 15 only:
1) VIP Events/giveaway
, maybe something like 2x drop;
2) bonuses on Soul Stones events
(ex: from 80ss for 20$ and 100ss for 70$
to 120ss for 20$ and 150ss for 70$
3) 2x diamonds from monthly cards
(so they could get up to 4x daily diamonds compared to low VIP);
4) 10 extra diamond chest
tickets from the monthly card(so 20 instant + 1 per day);
5) CoF sweep
for the 2nd run;
6) free exclusive hero
...not something OP, just something good for collection, maybe with an unique move set;
7) 2x diamonds
from the calendar (+50 for the bonus 13+).
Anyway, everywhere you get benefits for spending more; here you get real benefits until VIP 12.
After that, you get nothing and you need 2x the money spent for the previuous level(20k for VIP 12; 40k for VIP 13; 80k for VIP 14; 150k for VIP 15).
Why should people until VIP 12 get the same benefits of VIP 15?
I'm actually VIP 13, planning to spend no more money(until I get 2x missing prizes problems solved) and I see no reason why I should have the same benefits of VIP 15, that actually have spend ~ 3x my money.
If you do not see that there is something unfair, I guess your will is to try "blocking" supporters because you can't spend money.
The game is this and the end game is the same for everyone; the difference is "how fast you get to it".
You are actually acting as a Free Rider
(read it, it's interesting); why do you try to disincetivize who permits you to play for free? I see a non-sense.