I can't even think of compensation....... Honestly it's so arbitrary because every user would have lost something different. I don't know what would have made people happy. Some grand gesture like refunding anyone that bought Dina, and giving her out for free? That would make people literally go wow probably and stem some anger. Something like an MMO is easy because you can quantify what people lost, if servers were down for a week, give everyone a free month. Clearly give them more than what they lost. WHen i was a young one, I worked at a movie theatre. If something broke, each person got 2 free movie passes, not just one. Always do more. But back to my original point, it's so arbitrary deciding "What was lost".
Regarding the lawsuits it would be difficult..... You would again have to quantify what was lost, then go through the massive civil court case to get it resolved, which takes years so long that most people wouldn't care, and would cost more than it's worth. Even as a class action lawsuit, I think America is what 3X the damages get paid out if the case wins? So lets say you lost 1,000 diamonds worth. That's about 10$ worth of diamonds. People are going to go through that to get 30$? Not gonna happen. Lawsuits make the bulk of thier money off "Pain and Suffering" as opposed to actual quantifiable monetary losses. It's not loosing the 1,000 of product, its' the "Pain and suffering an expert values at 100,000s of dollars) that makes them worth while. Good luck getting that in a lawsuit for a mobile game ahhahahahhaha People would be better off disputing the recent charges to their credit card and claiming that they were not given the goods/services they were promised. Since the responsibility is always on the company to prove they gave the agreed upon service EXACTLY.